Last Updated:
1. Introduction
Welcome to CandeBiz ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us using the details provided below.
This privacy policy applies to all information collected through our streaming service (the "Service"), as well as any related services, sales, marketing, or events. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register for the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Personal Information Provided by You: Name, email address, password, payment information (such as credit card details, handled securely by our payment processors), preferences, and contact details.
- Information Automatically Collected: When you use our Service, we may automatically collect certain information, such as your IP address, browser type, operating system, device information, viewing history, search queries, interaction with the Service (like clicks and session duration), and diagnostic data.
- Information from Third Parties: We may receive information about you from other sources, such as public databases, joint marketing partners, social media platforms, and other third parties.
3. How We Use Your Information
We use personal information collected via our Service for a variety of business purposes described below:
- To provide, operate, and maintain our Service.
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To manage your account and provide customer support.
- To process your transactions and manage subscriptions.
- To send you marketing and promotional communications (if you opt-in).
- To send administrative information, such as updates to our terms, conditions, and policies.
- To improve our Service, marketing, and customer relationships and experiences.
- For data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service.
- For security purposes, including monitoring for fraud and preventing security incidents.
- To comply with legal and regulatory requirements.
4. Information Sharing and Disclosure
We may share your information with third parties in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Privacy Choices and Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and Update: You can review and change your personal information by logging into your account settings.
- Opt-Out of Marketing Communications: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us.
- Data Subject Rights (e.g., GDPR, CCPA): Depending on your jurisdiction, you may have the right to request access to, correction of, deletion of, or restriction of processing of your personal information, as well as the right to data portability. Please contact us to exercise these rights.
7. Children's Privacy
Our Service is not intended for use by children under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have questions or comments about this policy, you may email us at [[email protected]] or contact us by post at:
CandeBiz Streaming
[Your Company Address Line 1]
[Your Company Address Line 2]
[City, State, Zip Code]
[Country]
